Complaint

Warranty / Complaints. All products are subject to the right of complaint in accordance with the Danish Sales Act. Unless there is a manufacturer's warranty on the product, it is thus the 24-month right of complaint under the Sales Act that applies. Should the item fail during the complaint period, it will be repaired free of charge, unless the fault is due to operating errors, modifications or abuse on the part of the user.

Returning goods for repair must be done by first sending us an email at butik@ovm.dk about the applicable problem and attaching a picture of the product. If an agreement is made regarding the repair of the product. Then send it by post to: Odrup Værktøjsmagasin, Ordrupvej 85, 2920 Charlottenlund with a description of the error.